Privacy Policy

A legal disclaimer

Last Updated: 12/13/25

At Gold Star Carpet Cleaners, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our carpet cleaning, hard surface floor cleaning, upholstery cleaning, or rug cleaning services.

Information We Collect

We may collect:

Contact information (name, phone number, email, address)
Service details (type of cleaning, appointment times, property information)
Payment information (processed securely through third-party providers)
Photos of areas to be cleaned (only if voluntarily provided)

How We Use Your Information

We use your information to:

Schedule and provide cleaning services
Communicate about appointments, quotes, or service updates
Process payments
Improve our services and customer experience
Send occasional promotions (only with your consent)

Sharing Your Information

We do not sell or share your personal information.
We may share limited data only with:

Trusted service providers (payment processors, scheduling software)
Legal authorities if required by law

Data Security

We take reasonable steps to protect your information through secure systems and encrypted payment processing.

Your Choices

You may:

Request access to your personal information
Update or correct your information
Opt out of promotional messages at any time
Ask us to delete your information where legally permitted

Cookies & Website Tracking

If our website uses cookies, they may collect non-personal data (browser type, device info, pages visited) to improve site performance.

Children’s Privacy

Our services are not directed to anyone under 18, and we do not knowingly collect their information.

Contact Us

If you have questions about this Privacy Policy, contact us at:
Gold Star Carpet Cleaners
614.900.5022
info@goldstarcleaners.com